Privacy Statement

Last updated: 06-07-2026

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Icologiq B.V. respects your privacy and is committed to protecting your personal data. This Privacy Statement explains what personal data we collect when you visit our website, contact us, request information or interact with our content, why we process this data and how we protect it.

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This Privacy Statement applies to the website of Icologiq B.V. and to personal data collected through website forms, cookies, analytics tools and CRM-related interactions.

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1. Who we are

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Icologiq B.V. is responsible for the processing of personal data described in this Privacy Statement.

Icologiq B.V.
Zuiderval 72
7543 EZ Enschede
The Netherlands
E-mail: info@icologiq.com
Website: www.icologiq.com

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2. Personal data we collect

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We may process the following personal data when you visit our website, contact us or complete a form:

• First and last name;

• Company name;

• Job title or role;

• E-mail address;

• Phone number;

• Message or request details;

• Information about your interest in our products or services;

• Website usage data, such as pages visited, date and time of visit and referral source;

• Technical data, such as browser type, device type, IP address, cookie identifiers and general location data.

We only collect personal data that is relevant for the purpose for which it is provided or collected.

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3. How we collect personal data

 

We collect personal data when you:

• Visit our website;

• Accept cookies or manage your cookie preferences;

• Complete a contact form, demo request form or other website form;

• Contact us by e-mail, phone or another communication channel;

• Interact with our website content, newsletters, campaigns or other marketing activities;

• Voluntarily provide information to us in the context of a question, request, commercial conversation or business relationship.

 

4. Why we process personal data

 

Icologiq B.V. processes personal data for the following purposes:

• To respond to questions, requests or messages;

• To provide information about our products and services;

• To schedule or provide a product demonstration;

• To manage commercial follow-up and customer relationship activities;

• To send newsletters or marketing communications, where you have subscribed or where this is otherwise permitted by law;

• To analyse and improve our website, content and user experience;

• To understand interest in our products and services;

• To manage and secure our website and digital systems;

• To comply with legal obligations.

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5. Legal basis for processing

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We process personal data only when we have a lawful basis to do so. Depending on the situation, we rely on one or more of the following legal bases:

• Consent, for example when you accept non-essential cookies or subscribe to a newsletter;

• Performance of a contract or pre-contractual steps, for example when you request a quotation, demo or product information;

• Legitimate interest, for example for normal business communication, relationship management, website security and improvement of our services;

• Legal obligation, when we are required to process or retain certain information by law.
   

You may withdraw your consent at any time where processing is based on consent.

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6. Cookies and similar technologies

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Our website uses cookies and similar technologies. Cookies are small text files that are stored on your device when you visit a website.
 

We use the following types of cookies:

Essential cookies
These cookies are necessary for the website to function properly. They support core functionality such as security, page navigation, consent management and access to protected areas. These cookies cannot be disabled through our cookie banner.

Functional cookies
These cookies remember choices you make, such as language settings or display preferences, so the website can provide enhanced and more personalised functionality.

Analytics cookies
These cookies help us understand how visitors use our website, which pages are visited and where improvements may be needed. We use this information to improve website performance, content and user experience.

Marketing cookies
These cookies help us understand which content visitors are interested in and allow us to improve our marketing and CRM follow-up. They may be used to recognise returning visitors and measure the effectiveness of campaigns.

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Non-essential cookies are only placed after you have given consent through our cookie banner. You can accept all cookies, decline non-essential cookies or manage your preferences.

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You can change or withdraw your cookie consent at any time through the cookie settings on our website.

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7. Use of analytics and CRM tools

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We may use analytics and CRM-related tools, including tools such as Google Analytics, HubSpot and Wix website functionality, to understand website usage, improve our content and manage commercial follow-up.

Where these tools use non-essential cookies or similar tracking technologies, we will ask for your consent before such technologies are activated.

Information collected through these tools may include website usage data, campaign interactions, form submissions and engagement with our content. This helps us understand interest in our products and services and improve our communication with prospects and customers.

 

8. Contact forms and demo requests

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When you complete a contact form, request a demo or send us a message, we use the information you provide to process your request and contact you.

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This information may be stored in our CRM system and used for follow-up related to your request, our products or our services. We do not use form data for unrelated purposes.

 

9. Newsletters and marketing communication

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If you subscribe to our newsletter or agree to receive marketing communication, we may use your e-mail address to send you updates, insights or information about our products and services.

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You can unsubscribe at any time by using the unsubscribe link in our e-mails or by contacting us at info@icologiq.com.

 

10. Data sharing with third parties

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Icologiq B.V. does not sell your personal data.

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We may share personal data with third-party service providers where this is necessary for the operation of our website, CRM, analytics, hosting, communication tools or other business systems. These third parties may only process personal data on our behalf and in accordance with our instructions, unless they act as independent controllers under applicable law.

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We may also share personal data if this is necessary to comply with a legal obligation, protect our rights or execute an agreement with you.

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11. International transfers

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Some of the service providers we use may process personal data outside the European Economic Area. Where this is the case, we ensure that appropriate safeguards are in place, such as an adequacy decision, standard contractual clauses or other legally approved transfer mechanisms.

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12. How long we store personal data

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We do not store personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain it for a longer period.

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Contact requests and commercial communication may be retained for as long as necessary to manage the relationship, follow up on your request or comply with administrative and legal obligations.

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Cookie consent records and website analytics data are retained in accordance with the settings of the relevant systems and applicable legal requirements.

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13. Children

 

Our website and services are not intended to collect personal data from children under the age of 16 without consent from a parent or legal guardian.

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We cannot verify the age of every website visitor. If you believe that we have collected personal data from a child without appropriate consent, please contact us at info@icologiq.com. We will take appropriate steps to delete the data.

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14. Your rights

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Under applicable data protection law, you have the right to:

• Access your personal data;

• Correct inaccurate or incomplete personal data;

• Request deletion of your personal data;

• Restrict the processing of your personal data;

• Object to processing based on legitimate interest;

• Withdraw consent where processing is based on consent;

• Request data portability, where applicable;

• Lodge a complaint with the Dutch Data Protection Authority.

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You can submit a request by contacting us at info@icologiq.com.

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To protect your privacy, we may ask you to verify your identity before we process your request. Please do not send a full copy of your identity document unless we specifically request this. If identification is necessary, we will explain how this can be done safely.

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We will respond to your request as soon as possible and in any event within the period required by applicable law.

 

15. Security

 

Icologiq B.V. takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

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These measures include access controls, secure systems, data protection procedures and appropriate agreements with service providers where required.

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If you believe that your personal data is not properly secured or if you suspect misuse, please contact us at info@icologiq.com.

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16. Changes to this Privacy Statement

 

We may update this Privacy Statement from time to time, for example when our website, systems, cookies or legal obligations change.

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The most recent version will always be published on our website. If we make significant changes that affect your cookie consent or the way we process personal data, we may ask you to renew your consent.

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17. Contact

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If you have any questions about this Privacy Statement or the way we process personal data, please contact us:

 

Icologiq B.V.
E-mail: info@icologiq.com
Website: www.icologiq.com