Icologiq Knowledge · Method
Root Cause Analysis
A systematic approach for identifying the underlying causes of a problem or event instead of addressing only its immediate symptoms.
RCA
Also known as:
root cause investigation, cause analysis
At a glance
Type
Method
Topic
CAPA & Incidents
Applies to
Cross-industry
Current version
Status
Last reviewed
September 14, 2026
Definition
Root Cause Analysis is a structured investigation approach used to understand why an unwanted event or problem occurred. Methods vary, but the goal is to distinguish immediate causes from deeper process, organizational or control factors so that corrective actions address what drives recurrence.
Why it matters
RCA connects incidents, complaints, nonconformities and audits to meaningful corrective action. It therefore supports Icologiq’s broader message of moving from registration to improvement.
A structured process for addressing causes of actual or potential problems through corrective or preventive measures and verifying that actions are effective.
CAPA
Process
· CAPA & Incidents
An action taken to eliminate the cause of a detected nonconformity, incident or other unwanted condition and reduce the chance of recurrence.
Corrective Action
Process
· CAPA & Incidents
Explore further
Related knowledge
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EVT-006
A systematic approach for identifying the underlying causes of a problem or event instead of addressing only its immediate symptoms.
Root Cause Analysis is a structured investigation approach used to understand why an unwanted event or problem occurred. Methods vary, but the goal is to distinguish immediate causes from deeper process, organizational or control factors so that corrective actions address what drives recurrence.