CAPA & Nonconformance Management for Incidents and Complaints
Icologiq Elements can help you standardize, structure, and formalize the process for handling complaints and incidents, streamlining automated workflows that assign tasks for all necessary actions until each case is closed. Using our analytics features, you can also generate comprehensive overview reports to track QC and QHSE targets and create and effective CAPA process.
Tracking
Generate reports to track complaints and incidents relevant KPIs like frequency, handling time, and type.
Structure
Formalize complaints and incident procedures across multiple locations and automate the follow-up process with workflows.
Control
Define roles and manage access to information throughout the organization to keep sensitive data protected.
Visibility
Get quick insight into handling status, accountability, and history log.
Learn how our clients use
CAPA & Nonconformance Management
Manage your QHSE indicators and processes in a single paltform
Register and track incidents, accidents and losses, near-accidents, safety inspections, and customer complaints.
Set up mandatory steps for registering, coordinating actions, verifying non-conformities, and closing each case.
Automate workflows to send alerts and action reminders according to the role of each collaborator.
Include all attachments related to an incident or complaint, like video and photo files and keep all records in one place
Instantly generate reports that will give you comprehensive indicators about a plant, location or specific product.
