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Icologiq Knowledge · Process

Continuous Improvement

An ongoing approach to improving processes, performance and outcomes through structured evaluation, actions, learning and measurable improvement initiatives.

CI

Also known as:  

continual improvement, continuous quality improvement

At a glance

Type

Process

Topic

Improvement

Applies to

Cross-industry

Current version

​

Status

​

Last reviewed

September 14, 2026

Definition

Continuous improvement is the ongoing effort to improve the effectiveness, efficiency or reliability of processes and outcomes. It can be driven by audits, incidents, trends, risk reviews, employee ideas, corrective actions and performance data rather than a single isolated improvement project.

Why it matters

The concept helps connect operational issues to a positive enterprise outcome and supports Icologiq’s platform story: information should not only be controlled but also used to improve performance.

View term

A structured process for addressing causes of actual or potential problems through corrective or preventive measures and verifying that actions are effective.

CAPA

Process

· CAPA & Incidents

View term

A systematic approach for identifying the underlying causes of a problem or event instead of addressing only its immediate symptoms.

Root Cause Analysis

Method

· CAPA & Incidents

View term

An observation or conclusion from an audit that identifies conformity, nonconformity or another issue requiring evaluation or follow-up.

Audit Finding

Concept

· Audit

View term

A structured system of processes, responsibilities, controls and documented information used to manage quality and continually improve organizational performance.

Quality Management System

Concept

· QMS

Explore further

Related knowledge

Explore related standards, processes and quality-management concepts.

OPS-003

An ongoing approach to improving processes, performance and outcomes through structured evaluation, actions, learning and measurable improvement initiatives.

Continuous improvement is the ongoing effort to improve the effectiveness, efficiency or reliability of processes and outcomes. It can be driven by audits, incidents, trends, risk reviews, employee ideas, corrective actions and performance data rather than a single isolated improvement project.

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